We know that these legal texts are not so easy to read, but they are super important. Here you will find some rules about the terms of use and navigation conditions of our website, www.quemdisseberenice.pt.

These rules must be respected for those who visit our site, since there are several laws in force that prohibit violation, ok?
To help you understand even better, we decided to explain some terms:
Antispam: system that prevents unwanted mail, such as mass advertising, by blocking messages or moving them to a specific folder.
Spider application: program developed to obtain information in a robotic way on the internet, browsing the web (web) as if it were a spider (spider).

Terms of use and navigation conditions:

1. Domain ownership
www.quemdisseberenice.pt The website www.quemdisseberenice.pt is registered under the .PT domain/subdomain registration Regulations. It is owned by the entity Quem Disse Berenice - Tudo Azul SA with headquarters at Edifício Espace | Alameda dos Oceanos Nº59 | 3rd Floor | Block C, in Lisbon, registered at the Lisbon Commercial Registry under the single registration and corporate number 501,740,430, with a share capital of € 1,000,000
2. Object and scope of application
These General Conditions of Contract and Use apply to visitors to the website www.quemdisseberenice.pt and to any commercial transactions carried out through the virtual store QUEM DISE BERENICE Online available on the site. Navigation on the site, as well as the purchase of any product on QUEM DISSE BERENICE Online, implies the acceptance of these General Conditions of Contract and Use by the User and the Customer.QUEM DISSE BERENICE reserves the right to change these conditions of use and contracting without prior notice, any changes being published on the website www.quemdisseberenice.pt.
3. Content information
The website www.quemdisseberenice.pt is intended for private use only. Reproduction, transfer, distribution or storage of the contents of the website www.quemdisseberenice.pt without prior written authorization is prohibited for purposes other than strictly personal use. QUEM DISE BERENICE reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services. It is expressly prohibited to introduce links from our website for commercial purposes without the prior authorization of QUEM DISE BERENICE. Likewise, the use of the Quemdisseberenice.pt domain for abusive purposes, and without prior authorization, may be subject to recourse to the competent legal means by QUEM DISE BERENICE. In the event that you find links on other sites that allow you to access www.quemdisseberenice.pt, we inform you that QUEM DISSE BERENICE is not responsible for the origin of the page or for the contents contained therein. We make every effort to ensure that the information presented is free from typographical errors and whenever these occur, we will proceed as soon as possible to correct them. In the event that the information presented does not correspond to the characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms. The photographs presented on the website are for illustrative purposes only. We recommend that you consult the product details for information about its characteristics. The prices and specifications of the products are subject to change without prior notice.Despite the efforts QUEM DISE BERENICE, some products may be incorrectly priced, so we check prices whenever we process orders.If the price of the product is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the Customer by email and await his decision to accept the new proposal or cancel the order. Quemdisseberenice.pt's product catalog (virtual store) is independent of physical stores, both in terms of price and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing. In case of product unavailability and/or out of stock, you will be informed of the partial or total cancellation of your order with the right to a refund of the respective amount paid. QUEM DISE BERENICE is not responsible, directly or indirectly, for any information, content, statements or expressions that appear in the texts of the articles sold on the website www.quemdisseberenice.pt. The authorship of the content of the product descriptions is the responsibility of the editors, manufacturers and distributors of the articles in question. All contractual information is written in Portuguese, as well as the information of the articles, email communications and formalization of the sale.
4. Intellectual and industrial property
All texts, comments, works, illustrations, works and images reproduced or represented on the website www.quemdisseberenice.pt are strictly reserved under the terms of copyright as well as intellectual property rights, for the whole world. Accordingly, and under the terms of the Intellectual Property Code, use for private purposes is only authorized subject to contrary provisions, including more restrictive provisions contained in said code. Any total or partial reproduction or representation of the website www.quemdisseberenice.pt or of all or part of the elements included therein is strictly prohibited. The corporate names, brands and distinctive signs reproduced on the website www.quemdisseberenice.pt are protected under the legal provisions applicable to industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be subject to prior written authorization from the trademark owner. Certain products, such as computer programs (software), are subject to personal and specific usage rights that regulate copies, public broadcasts, rental. The Customer must comply with the general conditions of sale of these products and QUEM DISE BERENICE is not responsible for the use made of them in this context.
5. Responsibilities
All products sold on QUEM DISE BERENICE Online comply with Portuguese legislation. WHO SAID BERENICE declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is up to the Customer to check with the local authorities the conditions of import or use of the products that he intends to order. QUEM DISE BERENICE is not responsible for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily prevent access, navigation or the provision of services to Users.
6. Obligations of Customers and Users
The Customer and User must comply with these general conditions and respect them. In particular, they undertake to comply with the following obligations:
1) It is prohibited to introduce, store or disseminate through the website defamatory, obscene, injurious, xenophobic and/or any other content that violates the general principles of law and order public;
2) Keep, and not disclose, your password to enter the site in order to prevent third parties from accessing your account at Quemdisseberenice.en;
3) Do not use false identities;
4) Provide personal data and correct addresses so that WHO SAID BERENICE can properly process orders;
The Customer is responsible for the veracity of the data communicated to QUEM DISSE BERENICE and undertakes to immediately insert any changes thereto WHO DISE BERENICE WHO DISE BERENICE declines any responsibility for any delay or impossibility processing of the order, namely in the act of delivery, resulting from an error or insufficiency of the data communicated by the Customer. The use of this site is subject to the conditions of use pre-defined by QUEM DISSE BERENICE, as its sole and exclusive owner. Users are therefore expressly prohibited from transmitting messages or information that are injurious, misleading, defamatory, obscene or that violate, in any way, the right to privacy or the intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or to the owner of the website. QUEM DISE BERENICE reserves the right to delete the user account that materializes any of these situations.
7. Privacy and Protection of Personal Data
In compliance with Law 67/98 of October 26, on the Protection of Personal Data, we inform you that the processing of personal data collected on the Quemdisseberenice.pt website is the responsibility of Tudo Azul SA –, headquartered at Edifício Espace | Alameda dos Oceanos Nº59 | 3rd Floor | Block C, in Lisbon, NIPC 501,740,430 and registered at the Lisbon Commercial Registry under the same number. The data collected on this website is intended for processing orders and communication with Customers, processing requests for information and any complaints, statistical analysis, as well as their use for direct marketing purposes. QUEM DISE BERENICE guarantees the confidentiality of all data provided by its customers. Notwithstanding that QUEM DISE BERENICE collects and processes data in a safe way that prevents its loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without conditions. security, running the risk of being seen and used by unauthorized third parties. All Customers have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to stop being part of the QUEM DISE BERENICE database, you can exercise this right through the following means: • Email: qdb.online@quemdisseberenice.pt • Letter: Online shop .- Espace Building | Alameda dos Oceanos Nº59 | 3rd Floor | Block C 1990-207 Parque das Nações • Telephone: 932023960 - Opening hours: from 9 am to 6 pm every day.• Website: www.quemdisseberenice.ptWHO SAID BERENICE is registered with the National Data Protection Commission. The customer expressly authorizes WHOM SAID BERENICE to send information about products and services that may be of interest to you using your personal data for the purposes of direct marketing through any communication channel, namely through the use of email, SMS, MMS or other forms of automatic calling. WHO SAID BERENICE will not sell or share its customer database with third parties.
8. Online ordering
To make purchases through the website www.quemdisseberenice.pt, it is necessary to register as a Customer by filling in the form available online. Once registered, simply insert all the items you wish to purchase into the virtual shopping cart. You must follow all the steps of the purchase so that it is completed successfully. WHO SAID BERENICE informs that the prices charged at www.Quemdisseberenicept are exclusive to the QUEM DISE BERENICE Online store and may vary from the prices in the physical stores QUEM DISE BERENICE. All promotional campaigns have a limited and exclusive stock for online marketing. The validation of the purchase order assumes that the Customer has become aware of and accepts the General Conditions of Contract and Use of the website www.quemdisseberenice.pt. The data recorded by QUEM DISE BERENICE constitute proof of the set of transactions carried out between QUEM DISE BERENICE and the Customer. It is the responsibility of WHO SAID BERENICE to file the electronic document in which the contract is formalized and keep it accessible. As soon as you finish your purchase, you will receive an automatic email confirming the transaction. If the data is not correct, you can immediately request its change, or even the cancellation of the purchase made. It is possible to make the payment by PayPal, and the customer must identify himself with his username and password.
9. Availability of products
QUEM DISE BERENICE only processes an order placed by a customer after confirmation of the respective payment, so QUEM DISE BERENICE cannot guarantee the availability of the articles until the beginning of said processing. On the product sheet you will find the estimated date for dispatch: 24h. In addition to the estimated time for dispatch, the transport time depends on the carrier you choose and the destination of your order. WHO SAID BERENICE only ships on weekdays. In this way, neither weekends nor holidays are taken into account for the estimated delivery of orders. In any case, estimated delivery dates are merely indicative. If there is any good ordered, QUEM DISE BERENICE may choose to: (i) contact the supplier to inquire about the possibility of replacing the missing item, contacting the customer if the delivery period or the price of the item changes and the order will only proceed after consent given by the customer; or (ii) cancel the order, refunding the customer for all amounts paid. Any delay in the shipment of items, compared to the estimated dates presented, does not give the right to compensation.
10. Shipping costs
Shipping to Portugal and Spain - €3.75 *Except IlhasShipping to the Islands of Portugal and other European Union countries- €7.95 11. Cancellations, exchanges and returns Applicable to purchases made at www .quemdisseberenice.pt. The Customer may cancel his order at any time until its delivery, with the right to a refund of all amounts paid. Upon receipt of the order by the Customer, he may exercise his right of free resolution under the terms legally provided and indicated below. automatic cancellation of the same.The product catalog of QUEM DISE BERENICE Online is independent of physical stores, both in terms of price and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing. In case of unavailability of the product and/or out of stock, you will be informed of the partial or total cancellation of your order with the right to a refund of the respective amount paid. We check prices whenever we process orders. If the product price is lower than the advertised price, we will refund the difference. If the price is higher, QUEM DISE BERENICE Portugal will present a new contractual proposal with the price duly corrected, awaiting confirmation or cancellation of the order.Pursuant to the provisions of Law 7/2004 of 7 January, concerning electronic commerce, QUEM DISE BERENICE reserves the right to unilaterally cancel the order whenever there is a programming error, malfunction of the computers of QUEM DISE BERENICE Portugal or if the contractual proposal arrives deformed at its destination and the error concerns an essential element of the contract CANCELLATION OF ORDERS WITH CREDIT CARD: In the case of orders paid using credit, the credit agreement is automatically and simultaneously considered to be terminated, without the right to compensation (article 8 of DL 143/2001, of 26 April with the wording given by DL 82/2008, of 20 May). , QUEM DISE BERENICE allows the exchange or return (contract termination) of items, within 30 days from the date of receipt by the Customer, without payment of compensation and without the need to indicate the reason.To do so, the Customer must communicate his intention in writing, via e-mail or letter, to Customer Support Quemdisseberenice.pt. Items must be returned within 30 days of receipt, accompanied by the cash receipt or original invoice (article 6 of DL 143/2001, of 26 April with the wording given by DL 82/2008, of 20 Maio).If you wish to exchange or return items, you can go to any QUEM DISE BERENICE PORTUGAL store, or contact Quemdisseberenice.pt Customer Support, which will provide you with all information about the exchange/return process. Under no circumstances send the items without prior contact, as they will not be received.The return and exchange of items must comply with the following conditions: •Refund of items in good condition, with complete original packaging and accompanied by the respective cash receipt or invoice ; after contacting Quemdisseberenice.pt Customer Support. and you are given the return instructions, you can send us the item properly packaged, with original packaging, to the following address:• Customer Support Quemdisseberenice.pt• Espace Building | Alameda dos Oceanos Nº59 | 3rd Floor | Block C• 1990-207 Parque das NaçõesAll items will be checked upon arrival at our service and only those that comply with the return conditions will be accepted for exchange or return. means of payment or e-tanto virtual gift card, in accordance with the wishes of the Customer. In the case of payment by Multibanco, we ask that you provide us with a NIB so that we can make the return faster.• In the event that you have received items that are damaged or have technical problems, QUEM DISE BERENICE will schedule the collection of the same at the place you indicate. , in the same shipping area as the original order, without any charges for the Customer.• Returns will only be made after checking the status of the product. QUEM DISE BERENICE reserves the right not to accept articles that do not meet these conditions. 12. Applicable Law All purchases made on the website www.quemdisseberenice.pt are subject to Portuguese legislation. Any conflict or divergence of interpretation of the General Conditions of Contract and Use will be submitted to the competent Portuguese Court. If our client is located outside mainland Portugal, we inform you that any legal process must be referred to the Portuguese Courts. and Usage were updated on March 25, 2013Use of cookies by Quem Disse BereniceCookies are small text files sent by the websites you visit and which are stored on your computer.They are widely used for the operation of websites, or to increase their efficiency, as well as to provide information to website owners. Last updated: 24/03/2020.